This Privacy Policy explains how AgentEase ("we", "us", "our") collects, uses, and protects the information you share with us through our website. We keep this simple, because we collect very little.
We only collect the information you choose to give us through our contact form:
We do not ask for documents, payment card numbers, or sensitive personal data through the form.
We use the information you provide only to:
We do not sell, rent, or trade your information, and we do not use it for advertising.
AgentEase provides AI-powered agents. When you interact with one of our agents by phone or message, you are talking to an automated AI assistant, and we tell you so at the start of every call. Calls handled by our agents may be recorded and transcribed so the business can review what was said, follow up, and improve service; the recording is disclosed at the start of the call. Where a call involves a party in a state that requires all-party consent to recording, our agents state that the call is recorded before continuing. Recordings and transcripts are stored securely, are accessible only to the business that owns the account, and are retained only as long as needed to provide the service.
Our agents send service and transactional text messages on behalf of the business you contacted — such as appointment confirmations and reminders, invoice and payment reminders, follow-ups, and review requests. You receive these because you contacted the business or provided your number to it. Message frequency varies. Message and data rates may apply. You can reply STOP at any time to unsubscribe, or HELP for assistance. We do not send text messages for our own marketing.
Your mobile information — including your phone number and SMS opt-in — is never shared, sold, or rented to third parties or affiliates for their own marketing or promotional purposes. Mobile data is used only to deliver the messaging service described above. No mobile opt-in data is shared with any third party except the service providers strictly needed to transmit the messages (for example, our telephony carrier).
For full details on how you opt in, the message types you may receive, frequency, and how to opt out, see our SMS / Messaging Terms & Consent.
Depending on where you live (including under the California Consumer Privacy Act), you may have the right to access, correct, or delete the personal information we hold about you, and to ask us not to sell or share it — which we already do not do. To make any such request, email support@agentease.io and we will respond within the timeframe the law requires.
Your inquiry is stored on secure infrastructure provided by Cloudflare. If you decide to move forward and make a payment, that payment is processed by Stripe — we never see or store your full card details. Email communication is handled through our email provider.
Our public website does not use tracking or advertising cookies. A single secure cookie is used only for our own internal admin dashboard, which visitors never interact with.
We keep your inquiry for as long as needed to serve you and to maintain our business records. You can ask us to delete your information at any time.
We rely on a small number of trusted providers to run our service: Cloudflare (website hosting and data storage), Stripe (payments), and our email provider. Each maintains its own privacy and security practices.
Our service is intended for businesses and adults. It is not directed to anyone under the age of 18.
We may update this policy from time to time. When we do, we'll update the "Last updated" date at the top of this page.
Questions about this policy? Email us at support@agentease.io or use the contact form on our website.